Dset is defined as dell system esupport tool dell, inc. This will save a zip archive into your current folder that you can download to your pc, unzip it the password for it is dell and look ar whats wrong with your hardware. I think those are fine for dell to start working in your case. Open the cli from your program files per screenshot below. On dell poweredge 11th generation servers and later, the dell system esupport tool dset allows you to gather the system configuration report. On a client computer running windows 7 start all programs dset rightclick dset cli, run as administrator type in command. The browser user interface provides a convenient means to view specific data through. This guide provides the steps to install, maintain, upgrade, and uninstall the dset application on windows. We seem to have some hardware problems which are causing the dset utility to reboot our esx host. This takes a snapshot of what the server administrator has, so that it can be sent to them and attached to the case. Dell will send instructions to you, which contains download an iso image, burn to dvd, and boot the server using that dvd, click the dset. At the command prompt enter this line and it will prompt for password. If you wish to still use the tool and have it downloaded steps are below.
Live optics is free, online software you can use to collect, visualize and share data about your it environment and workloads live optics provides data analysis to help you understand your workload performance, so that buyers and it providers can simplify discovery and have a mutual understanding of project requirements. This option installs dset permanently in the system. It turns out that options lg,sw,ad dont work well against esxi 5. Dell data vault is a software program developed by dell. For those using dell hardware, when you log the job with dell support, theyll ask you to run a dset report. Running dell dset report remotely using dset colletor on. Install dset collector on a remote system which can ping the esxi host. Dset is end of life and can no longer be downloaded from the dell support site. This collects various information of the server including service tag, all hardware devices, firmware versions etc. Those of you unfortunate enough to have encountered the dell technical suport department will know their love for the dell diagnostic tools. If you are not familiar with dset, you can download it. This report is used by the dell technical support to troubleshoot any issues with the system. Dell inc how to gather dell dset report on an esxi host server. How to gather dell dset report on an esxi host server step by step process.
I had a cpu alert appear in my vsphere hardware status and raised a support ticket with dell. This information is consolidated into a single system configuration report that can be useful for troubleshooting or inventory collection of a system. Dell lasso works on attached servers, powerconnect, powervault, dell emc storage arrays, fibre channel switches, fibre channel tape libraries and direct attached sas storage products like. During an issue overnight i attempted to run the latest dell dset version 3. Dset collector installs dset collector in the local system that collects the data provided by various providers available from local or remote systems. The dset utility gathers information about your system into a file. Dell inc how to gather dell dset report on an esxi host server 1 1 how to gather dell dset report on an esxi host server. Update may 25, 2010 it appears that our dell dset problem is hardwarerelated. I neglected to mention the os is windows server 2003.
Download and install the latest drivers, firmware and software. This was one of the top download picks of the washington post and pc world. The installation for dset is the standard next next type of install so i wont go over much of that just be sure to select both the cim provider and the collector. How to gadellther dell dset report on an esxi host server. Home product support platforms novascale universal line dset package for linux 64 bits version 3. Dell system esupport tool dset provides the ability to collect hardware, storage and operating system information of a dell poweredge or powervault server. Dell system esupport tool dset is an informative tool used by dells support engineers to help diagnose problems for their clients. If you are having this issue, you should call dell and let them know you probably are already in. Dset collector dset cim provide the destination folder window is displayed.
We have been having some issues with some dell servers and we were asked to provide a dset output for one of them. Recently we encountered a hard disk failure on one of our servers, i contacted dell and was asked to provide a dset report. The report zip will end up in the same folder which you can download to. Dell poweredge m520 for pe vrtx other for dell poweredge m520 for pe vrtx other for dell poweredge m520 for pe vrtx october 9, 2015.
Once downloaded, run the installer and install the dset collector. Dell system esupport tool dset is a utility that collects configuration and log data for various chassis hardware, storage, software, and operating system components of a dell poweredge server and consolidates the data into a. Dell dset is their debug utility that pulls hardware specs but more importantly. Selecting st,hw only, worked fine on the other hand. Solved unable to run dell dset utility windows server. Dell system esupport tool dset is a utility that collects configuration and log data for various chassis hardware, storage, software, and operating system. It is almost a requirement now and dell usually refuses to continue support without a dset report.
In order to do this, you will need to have your dell omsa vib package installed. One page i was looking at did not list xenserver as supported, but another link i went to shows 6. On a couple of occasions ive had the dell green guys ask me to run a dset on a poweredge server as a means of troubleshooting various problems. Dset cim provider installs dset cim provider in the. Manually stopping the service has been seen to cause the program to stop. Here is a quick post on generating support logs for dell cases if you are running vmware esxi on any of the dell server hardware. Dell nutzandbolts an it systems engineer experiences. Upon being installed, the software adds a windows service which is designed to run continuously in the background.
Those of you who run centos and have been asked for a dset report dell system esupport tool will also know that the dset tool refuses to run on an unsupported operating system. Get drivers and downloads for your dell dell system esupport tool version 3. Dset stands for dell system esupport tool dell, inc. How to gather dell dset report on an esxi host server.
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